For Southern Italy up to Campania, delivery generally takes place within 1 or 2 days of shipment.

If the destination is in central-northern Italy, the delivery time extends to 2 or 3 days.

These deadlines are valid barring unforeseen events, which could cause delays. We are committed to maintaining the quality and freshness of the product, ensuring that the oranges arrive at their destination ready to be enjoyed.

To ensure maximum freshness of our food during travel, we use advanced thermal containers, which keep the cold constant thanks to the use of cooling gel. This methodology allows us to preserve the cold chain unaltered, ensuring that the products reach their destination without losing their quality.

"Standard" Shipping is free for orders equal to or greater than €50.

Otherwise, "Standard" Shipping costs €9.99

We ship throughout Italy and throughout Europe.

Once your order has been shipped, you will be able to follow the path of your shipment thanks to the tracking code that we will send you via email. However, it is important to note that sometimes these emails can end up in your spam folder by mistake. We therefore recommend that you check both your inbox and spam folder. If you can't find the confirmation email even in spam, there may have been a problem registering your order. In this case, please try placing your order again or contact our customer service for assistance.

The delivery time of your order varies depending on the destination. If you are located in Southern Italy, you can expect delivery within 1 to 2 days of shipment. If you are in Northern Italy, delivery will take place in 2 or 3 days. Please note that these estimates are valid barring unforeseen circumstances, which may cause delays. We are committed to ensuring that each order is delivered in the shortest time possible, always maintaining high standards of quality and freshness of the products.

As soon as your package is delivered to the courier and processed for shipping, we will send you an email containing the tracking code. This will allow you to monitor the shipment of your package at all times, giving you the peace of mind of knowing exactly where your order is and when to expect its arrival.

Our email communications are generated automatically and, in rare cases, may end up in your spam folder. Therefore, we suggest checking both your inbox and spam. If the email does not even appear in spam, it could mean that the order was not processed correctly. In this case, we invite you to try placing the order again or contact our customer support for further assistance.

Once your order has been confirmed, you have the possibility to make changes, including changing the shipping address, until our warehouse has completed preparing the package. After this point, it will no longer be possible to make changes to the order or delivery address. If you need to make any changes, we invite you to immediately contact our customer service at 3518864257 via whatsapp, and we will be happy to assist you in the process.

Yes, once your order has been shipped, you will receive an email with the tracking code that will allow you to follow the path of your shipment. We recommend that you also check your spam folder, as automated communications can sometimes be mistakenly directed there. If you cannot find the email either in your inbox or in spam, there may have been a problem with registering your order. In this case, please try the ordering process again or contact our customer service for assistance.

Of course, once your order has been shipped, you will have the possibility to follow its path. We will automatically send you an email with the tracking number to allow you to monitor the shipment in real time. However, we recommend that you also check your spam folder, as automatic communications can sometimes be incorrectly filtered. If you cannot find the email either in your inbox or in spam, there may have been a problem with registering your order. In this case, do not hesitate to try placing your order again or contact our customer service for direct assistance.

Payment on delivery involves an additional cost of 5 euros. It is essential to remember that it is not permitted to refuse delivery, in accordance with the current laws regulating the online sale of food goods. We inform you that, in case of non-collection of the package or if the delivery service is unable to complete the delivery after two attempts, the costs for managing the order, for the return of the goods and for the overall price of the products will be applied. which were not delivered.

To ensure maximum flexibility during the purchasing process, we provide various payment methods. You have the freedom to opt for payment by credit or debit card, PayPal, bank transfer, or you can choose payment on delivery, to which a surcharge of €5 applies. If you decide for the latter option, please confirm the order by sending us a message on WhatsApp to the number 3518864257, immediately after finalizing the purchase.

To best preserve oranges and guarantee their freshness for as long as possible, it is important to follow some practical precautions. Here's how you should proceed:

Choose the Right Place: Oranges are best kept in cool, dry places, away from direct sunlight. Refrigerators, cellars, and understairs are ideal places for this purpose. Avoid leaving them in hot environments or directly exposed to heat, such as near radiators, as this could accelerate their deterioration.

Initial inspection: As soon as you receive the oranges, it is essential examine them carefully. Remove any fruit that is damaged, cracked or shows signs of deterioration, as it can negatively affect the freshness of other fruit.

Use Appropriate Containers: Place the oranges in a wooden box or made of plastic with opening on all sides. This allows better air circulation and prevents the accumulation of humidity, which is the main cause of mold formation on fruit.

By following these simple but effective tips, you will be able to enjoy your fresh oranges for a longer period of time, keeping them in excellent condition until consumed. Always remember to keep oranges in an environment that preserves their quality, avoiding places that are too hot or humid which could compromise their conservation.

Our oranges can stay fresh for more than 20 days if you follow our recommendations for ideal storage. It is essential to remove the oranges from the boxes as soon as they arrive to prevent risks related to humidity, which could accelerate their deterioration. We recommend storing them in wooden or plastic boxes with sufficient ventilation, ensuring that air can circulate freely around each fruit. This approach optimizes storage, keeping oranges in optimal conditions for an extended period beyond 20 days, allowing you to enjoy their freshness and flavor for as long as possible.

Our fresh products, including the fine ricotta intended for your cannoli, stand out for their superior quality and unparalleled freshness. At "Juicy Orange", we are committed to ensuring that every product delivered offers an authentic and delicious experience, just as tradition dictates. The optimal shelf life of our fresh ricotta is 7 days from the shipping date storing it in the fridge between 0-4 degrees, a period during which the product keeps all its properties intact. its organoleptic qualities.

At "Juicy Orange", we are committed to guaranteeing the freshness and high quality of all our products, including the fresh ricotta perfect for your cannoli. Each product is accompanied by detailed information on storage and expiry dates, allowing you to make informed choices. Upon delivery, you will find clear instructions on how to keep the ricotta at its best. Our goal is to delight your palate with safe, quality products, maintaining an unwavering commitment to excellence and authenticity at every stage of the process, from selection to delivery to your home.

Our oranges are not stored in cold storage; we prefer to follow the natural rhythm of maturation. They are collected only one day before shipping. This method ensures that each orange maintains its maximum freshness and quality, arriving on your table as if it had just been picked, ready to be enjoyed. Our priority is to offer you an excellent product, which reflects the true flavor and beneficial properties of fresh oranges.

Our oranges are harvested only one day before shipping. This practice is part of our commitment to ensuring the maximum freshness of the product you receive. We make sure that you can enjoy oranges at the optimal point of their ripening, bringing directly to your home the flavor and quality that only a freshly picked fruit can offer.

No, In our shop we are committed to offering high quality products that do not undergo post-harvest treatments with waxes or chemical additives. You can therefore feel free to use them to enrich your dishes, desserts, or liqueurs, taking care, as always, to wash them well before use.

Yes, you can use the peel of our products in the kitchen to prepare your favorite dishes, desserts or liqueurs. Since we do not apply post-harvest treatments with waxes or chemical additives, the peel can be used. This allows you to make the most of the freshness and authenticity of our products, enriching your recipes.